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FAQ

  • Q Does 9XE recommend specific products for its battery cells in different application scenarios?

    A Yes, we offer different product recommendations for 9XE's battery cells based on various application scenarios such as electric vehicles, electric bicycles, energy storage systems, etc. We tailor our solutions to meet specific customer needs and application characteristics.
  • Q Does 9XE's battery cell possess features for fast replacement and maintenance?

    A Yes, our battery cell design considers the need for fast replacement and maintenance. Standardized interfaces and connection methods facilitate easy battery cell replacement or maintenance operations for users. Additionally, we provide technical support and maintenance services to ensure timely assistance during usage.
  • Q Does the performance of 9XE's square-shaped lithium iron phosphate battery cells degrade after long periods of high-rate discharge?

    A Extended periods of high-rate discharge can lead to temperature rise and performance degradation in battery cells. To mitigate this, we incorporate high-rate discharge optimization design and enhanced heat dissipation technology to extend the battery's lifespan under high-rate discharge conditions.
  • Q Does 9XE's battery cell support wireless charging?

    A Currently, 9XE's square-shaped lithium iron phosphate battery cells primarily support wired charging methods. While wireless charging technology may be a feasible option for specific applications, it is still in the research and development phase, and products supporting wireless charging have not been introduced.
  • Q Does 9XE's battery cell face challenges in charging at low temperatures?

    A The charging performance of batteries is generally affected at low temperatures. To address this issue, 9XE employs low-temperature charging technologies, including pre-heating charging and low-current charging strategies, to ensure the battery cells can charge normally in low-temperature environments.
  • Q Does 9XE's square-shaped lithium iron phosphate battery cells support integration with intelligent management systems?

    A Yes, 9XE's battery cells can be integrated with intelligent management systems to enable real-time monitoring, state estimation, and energy management functions. The application of intelligent management systems enhances battery safety, prolongs lifespan, and improves energy utilization efficiency.
  • Q How does the performance of 9XE's square-shaped lithium iron phosphate battery cells vary at different discharge temperatures?

    A Discharge temperature does have some impact on battery performance. Test data indicates that within the range of -20°C to 60°C, the battery cells exhibit stable performance to meet the requirements of most applications. However, at extremely low temperatures (below -20°C), the discharge performance of the battery cells may decrease.
  • Q How does the capacity decay during cycling in 9XE's square-shaped lithium iron phosphate battery cells?

    A During cycling, the capacity of the battery cells gradually decreases. However, 9XE's battery cells use high-quality materials and processes to effectively slow down the rate of capacity decay. Under normal usage conditions, the annual capacity decay is typically controlled within the range of 5% to 10%.
  • Q Does 9XE offer customized solutions for battery cells?

    A Yes, 9XE provides customized solutions for battery cells, allowing adjustments to parameters such as capacity, dimensions, and discharge rates to meet specific customer requirements. Our technical team collaborates closely with customers to develop tailored battery cell solutions for their applications.
  • Q Have 9XE's square-shaped lithium iron phosphate battery cells obtained international certifications?

    A Yes, 9XE's battery cells have obtained various international certifications, including ISO 9001 quality management system certification, ISO 14001 environmental management system certification, UL certification, and others.
  • Q How does 9XE ensure consistent quality of the provided battery cells?

    A 9XE implements strict quality control measures during the production process, including material selection, production process control, and final product testing, to ensure each batch of battery cells maintains consistent quality. Our suppliers use advanced automated production equipment and technology to ensure efficiency and consistency.
  • Q Does 9XE's square-shaped lithium iron phosphate battery cells support parallel and series connections?

    A Yes, 9XE's battery cells support parallel and series connections to meet different voltage and current requirements. However, it is crucial to ensure battery cell consistency when using parallel and series configurations to avoid safety issues arising from performance differences.
  • Q What is the self-discharge rate of 9XE's square-shaped lithium iron phosphate battery cells?

    A 9XE's battery cells have a very low self-discharge rate, typically ranging from 2% to 3% per month. This means the cells can maintain a high state of charge even during extended periods of non-use.
  • Q Does the performance of 9XE's battery cells decline after storage at high temperatures?

    A While high-temperature storage may have some impact on battery performance, 9XE's battery cells use materials and technologies with good high-temperature stability to minimize performance degradation. Typically, performance remains above 90% even after storage at temperatures below 60°C.
  • Q Does 9XE's square-shaped lithium iron phosphate battery cells generate heat during the charging process, and how is heat dissipated?

    A Yes, heat is generated during the charging process. To ensure safety, 9XE employs advanced thermal management techniques, including heat dissipation structure design and the use of thermal conductivity materials, to effectively dissipate heat and control the battery's temperature.
  • Q How does the temperature rise during discharge at different rates for 9XE's square-shaped lithium iron phosphate battery cells?

    A The temperature rise of the battery cells increases with higher discharge rates. However, under normal operating conditions (discharge rates ≤ 6C), we control the temperature rise to be below 50°C to ensure the safety and stability of the battery.
  • Q What charging protocols does 9XE's square-shaped lithium iron phosphate battery cells support?

    A Our battery cells support multiple charging protocols, including constant current-constant voltage charging and fast charging protocols. The specific supported charging protocols may vary based on customer requirements and product specifications. We offer customized designs to meet specific charging needs
  • Q What is the discharge rate of 9XE's square-shaped lithium iron phosphate battery cells in different application scenarios?

    A The discharge rate of 9XE's battery cells can be adjusted according to the application requirements. Typically, the discharge rate ranges from 0.5C to 6C (where C represents the battery capacity) to meet the demands of various power and energy storage systems.The discharge rate of 9XE's battery cells can be adjusted according to the application requirements. Typically, the discharge rate ranges from 0.5C to 6C (where C represents the battery capacity) to meet the demands of various power and energy storage systems.
  • Q Can the battery pack continue to be used after the end of its service life?

    A It is not recommended to continue using the battery pack, as its performance and safety may have significantly decreased. It is advisable to contact us for replacement or recycling.
  • Q How to choose the appropriate capacity for the power cabinet?

    A It is recommended to select the power cabinet capacity based on customer load requirements, standby time, and expansion needs.
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